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FAQ

  • Choosing to partner with MahlerWorks instead of hiring a full-time employee usually comes down to three main things: focus, flexibility, and cost. Here is how that looks in practice:

    • Senior Expertise from Day One

    Hiring a new employee often involves a long "ramp-up" period while they learn your systems. We’re built to hit the ground running, bringing high-level specialized skills to your project immediately with zero training required.

    • Lower Overhead and Simple Math

    With a contractor, you aren't on the hook for health insurance, 401(k) matching, office space, or payroll taxes. You only pay for the work being done, which keeps your budget predictable and significantly lowers your total cost of ownership.

    • Flexibility to Scale

    Business needs change. Our partnership allows you to scale your technical capacity up during a big launch and dial it back during quieter periods. You get elite talent when you need it, without the long-term commitment or complexity of managing a full-time staff.

    • Less Paperwork, More Progress

    Hiring internally means managing recruiting, onboarding, and ongoing HR tasks. We handle our own administration and project management so you can spend your time focusing on the vision of your product rather than managing a team.

  • We support a vast range of machines. We primarily utilize Fusion 360’s extensive library of post-processors - view the full list of compatible machines here.

  • We can accept myriad file types from clients, and we currently use Fusion 360 for our CAD work.

  • We provide tutoring for everyone from hobbyists just starting out to professional engineers looking to optimize their CAM workflows in Fusion 360

  • Fusion files are stored in  Fusion hubs. Files that you send us are saved and backed-up in a secure Google Drive with industry-standard encryption.

  • A .step file is ideal for programming from. A pdf print (shop drawing) is also helpful if it’s available to inform the tolerances of a part. If you don’t have a print, you can have us make one for you as part of our “Shop Drawings” Service!

  • We prioritize email to ensure a clear paper trail for project specifications. You can expect a response within one business day. Please reach out to us via the form above.

  • We leverage asynchronous workflows to ensure progress happens around the clock.

  • Depending on the scope, we determine a client’s desired due date to aim for. Project timelines are often in the 1-2 week range.

  • Absolutely! Our goal is not to reinvent your wheel - it’s to work with your systems and standards, and build on them.

  • Of course! We are under NDA with nearly ALL our clients.

  • Our pricing is tailored to the complexity and scale of your project. Feel free to email and get a quote or set up a meeting!

  • We work with clients on both hourly and bid pricing structures. We do not currently offer retainer agreements or “on call” support options at this time.